Five blocks. Two days. One common thread.
The sequence is based on pedagogical principles: first secure the information, then analyze, then decide. Not the other way around. Day 1 lays the foundations and guides participants through the first simulation. Day 2 increases complexity and role division.
01 • DAY 1 What is an incident? – Classification and escalation
- Incident vs. IT problem: How do I distinguish what really happened?
- Escalation logic and internal reporting channels: Who needs to be informed and when?
- NIS-2 reporting obligations: 24-hour initial report, 72-hour full report – what this means in practice
- Out-of-band communication: why normal company channels are taboo in an incident
02 • DAY 1 Evidence Preservation Hands-on – Hierarchy of Volatility
- Transience hierarchy: What disappears immediately, what remains, and why the order is crucial.
- Creating a RAM dump: DumpIt and WinPMem in practice
- Back up network connections (netstat snapshot) before isolating.
- Exporting Windows Event Logs: Security, System, Application – which logs are relevant and when
- Chain of Custody: Who backed up what, when, on which medium, with which hash
03 • DAY 1 Initial Detection & Triage – Classifying Alerts
- Evaluating EDR alerts: what is a false positive, what is real?
- Detect lateral movement in Windows event logs (4624, 4648, 4768/4769, 4776)
- Live demo: compromised system – what does the admin see first?
- Containment decision: Isolation vs. Monitoring – when, what and why
- Locking an AD account vs. changing the password: Understanding the Kerberos problem
- Incident Simulation I: first run under time pressure, mistakes allowed
04 • DAY 2 Incident Simulation II – Complexity and Division of Roles
- Second simulation: multiple systems simultaneously, increased time pressure, division of roles within the team
- Incident lead, evidence gathering, communication, management liaison – who does what?
- Coordinating parallel incidents: Prioritization without information silos
- Preparing for external forensics: what ProSec needs when they arrive
- Writing an incident report: what to include, what not to include
05 • DAY 2 Follow-up, Briefing & Action Plan
- Briefing management in 3 minutes: situation, measures, risk, recommendation – without technical jargon
- Lessons Learned and BSI Report: What Needs to Be Documented
- The 5 most common mistakes as case studies: Decision analysis, not a list of errors
- Personal action plan: 3 immediately implementable measures, developed in plenary session