A Stroke of Luck Amidst the Chaos
Not a single day goes by in an office without a printer throwing a tantrum. It's either munching on paper or performing its best impression of a blank canvas. Annoying, isn't it?
Luckily, the service provider doesn't keep me waiting for long this time. Just fifteen minutes ago, I had called the IT department to report that the printer was spewing out nothing but hieroglyphics. Now I'm on my way to the kitchen to grab yet another coffee (my third one today, thanks for asking), and suddenly, a friendly gentleman approaches me, asking where to find the troublemaker (aka printer).
Delighted with the lightning-fast response and potential resoution of the printer crisis, I lead the IT Technician to printer room.
It's a bit eerie, as if he somehow sensed that our printer would act up today. He's armed with all sorts of technical wizardry and appears to be prepared for any challenge thrown his way.
As the technician navigates through the printer's settings with remarkable ease and grace, I observe his work (with a little bit of awe, I'll admit). Turns out, the printer is not the culprit. He thinks it's actually an issue with my computer. He tells me something about "...wrong driver due to an update...". The past few years have taught me the importance of updates for security, and now, one of these updates seems to have disrupted my ability to print.
Finally Someone Who Cares!
Fortunately, the gentleman is kind enough to investigate the issue. He makes some changes in the system settings that are way too technical for a user like me. I decide to let him carry on and head off to get my well-deserved coffee.
Upon returning to my office, I find the technician coming out from under my desk.
Apparently, my cables weren't properly connected to the computer, causing data transfer failures. And then he just disappeared as quickly as he appeared.
However, my problem still persists and ten minutes later the IT department calls me:
They are sorry, but it seems someone can only attend to my printer problem tomorrow.
I kept it to myself that someone was already there. Maybe the technician can get the
problem solved tomorrow.